The hotel industry is populated by many successful brands, all of which have one common characteristic: consistency. From the quality of the rooms to the level of service, a hotel chain that is consistently good across its entire network receives the most number of returning guests. It takes dedication to get that one particular detail right, but if you are Wilbert Lee, president and CEO of The Oriental Hotels and Resorts, dedication is par for the course.
Last year, The Oriental Hotels and Resorts opened The Oriental Legazpi in Legazpi City, Albay. Situated on Taysan Hill with the majestic Mayon Volcano as backdrop, it is considered the finest hotel